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  FAQ's


Frequently Asked Questions

1.     How long has AlphaDent been in business?

2.     Is AlphaDent a subsidiary of a larger corporation?

3.     What products does AlphaDent offer?

4.     How do I customize certain parts of  AlphaDent?

5.      How do I convert my data from my existing system to AlphaDent?

6.      Does AlphaDent sell hardware?

7.     Can I use AlphaDent on my existing hardware?

8.     Does AlphaDent offer financing options?

9.      Is there an Internet subscription option from AlphaDent?

10. Is monthly support subscription required?

11. Can AlphaDent handle multiple offices/locations?

12. Can AlphaDent help with connecting multiple locations?

13. Can I send electronic claims with AlphaDent?

14. Where can I see the AlphaDent system?

15. Does AlphaDent have references?

1.     How long has AlphaDent been in business?

AlphaDent was started in 1976 to provide a practice management solution and we will continue to do so for many years to come.  

2.     Is AlphaDent a subsidiary of a larger corporation?

AlphaDent is an independently owned business that intends to remain that way.  We feel that by being independent we are more in touch with our clients and are able to serve them better.

3.     What products does AlphaDent offer?

  AlphaDent Practice Management Systems 

4.     How do I customize certain parts of  AlphaDent?

Since AlphaDent is fully customizable to meet your needs, all you need to do is give us a call and we will be happy to discuss with you the format and the layout you are looking to implement.

5.      How do I convert my data from my existing system to AlphaDent?

  Conversion is a simple process .  We take a look at your existing data and define how you would like to have it set up.  Then we have a trial run to make sure everything works to your satisfaction.  When everything lines up properly, we move on to the actual conversion.  

6.      Does AlphaDent sell hardware?

Yes we do.  We sell state of the art hardware that we fully support.

7.     Can I use AlphaDent on my existing hardware?

Yes.  AlphaDent software is easily integrated onto your existing PCs.  With a small card that plugs into your PC, you get the full power of the AlphaDent system.

8.     Does AlphaDent offer financing options?

AlphaDent can help you finance the cost of an AlphaDent system.  Give us to call to discuss financing options.

9.      Is there an Internet subscription option from AlphaDent?

Not at this time.  Though we are looking closely at this option for our customers.

10. Is monthly support subscription required?

No.  It is not required but highly recommended.  At AlphaDent we pride ourselves on the level of support we give our customers.  We have found that it is  often better to have a subscription than to use the pay per service option, which usually, ends up costing more.

11. Can AlphaDent handle multiple offices/locations?

Absolutely!  In fact, most of our offices have multiple locations.  The AlphaDent system is specifically designed to be used for multiple  locations.  Give us a call to see how we can help you.

12. Can AlphaDent help with connecting multiple locations?

Yes, we can recommend solutions for your area to make sure you get the best and most reliable connection between your offices.

13. Can I send electronic claims with AlphaDent?

Yes.  We have a comprehensive program that allows you to send pre-authorizations, dental and medical claims to the insurance carriers and get quick responses in return.

14. Where can I see the AlphaDent system?

We are at the following shows this year:  CDA,  FNDC,  AAP, and the ADA.

We can also send out a Demo CD so you can see how powerful and easy to use the system is.  Just give us a call and well be happy to help.

15. Does AlphaDent have references?

  Yes, please contact us for an office nearest you.

 

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