Frequently Asked Questions
1.
How long has AlphaDent been in business?
2.
Is AlphaDent a subsidiary of a larger
corporation?
3.
What products does AlphaDent offer?
4.
How do I customize certain parts of
AlphaDent?
5.
How do I
convert my data from my existing system to AlphaDent?
6.
Does AlphaDent
sell hardware?
7.
Can I use AlphaDent on my existing
hardware?
8.
Does AlphaDent offer financing options?
9.
Is there
an Internet subscription option from AlphaDent?
10.
Is monthly support subscription required?
11.
Can AlphaDent handle multiple
offices/locations?
12.
Can AlphaDent help with connecting
multiple locations?
13.
Can I send electronic claims with AlphaDent?
14.
Where can I see the AlphaDent system?
15.
Does AlphaDent have references?
1.
How long has AlphaDent been in business?
AlphaDent
was started in 1976 to provide a practice management
solution and we will continue to do so for many years to
come.
2.
Is AlphaDent a subsidiary of a larger
corporation?
AlphaDent
is an independently owned business that intends to
remain that way. We
feel that by being independent we are more in touch with
our clients and are able to serve them better.
3.
What products does AlphaDent offer?
AlphaDent Practice Management Systems
4.
How do I customize certain parts of
AlphaDent?
Since
AlphaDent
is fully customizable to meet your needs, all you need
to do is give us a call and we will be happy to discuss
with you the format and the layout you are looking to
implement.
5.
How
do I convert my data from my existing system to AlphaDent?
Conversion is a simple process .
We take a look at your existing data and define how
you would like to have it set up.
Then we have a trial run to make sure everything
works to your satisfaction. When
everything lines up properly, we move on to the actual
conversion.
6.
Does AlphaDent
sell hardware?
Yes
we do. We
sell state of the art hardware that we fully support.
7.
Can I use AlphaDent on my existing
hardware?
Yes. AlphaDent
software is easily integrated onto your existing PC’s.
With a small card that plugs into your PC, you
get the full power of the AlphaDent
system.
8.
Does AlphaDent offer financing options?
AlphaDent
can help you finance the cost of an AlphaDent
system. Give
us to call to discuss financing options.
9.
Is there
an Internet subscription option from AlphaDent?
Not at this time.
Though we are looking closely at this option for
our customers.
10.
Is monthly support subscription required?
No. It
is not required but highly recommended.
At AlphaDent we pride ourselves on the level of support we give
our customers. We
have found that it is often better to have a
subscription than to use the pay per service option,
which usually, ends up costing more.
11.
Can AlphaDent handle multiple
offices/locations?
Absolutely!
In fact, most of our offices have multiple
locations. The
AlphaDent
system is specifically designed to be used for multiple
locations. Give us a call to see how we can help you.
12.
Can AlphaDent help with connecting
multiple locations?
Yes,
we can recommend solutions for your area to make sure
you get the best and most reliable connection between
your offices.
13.
Can I send electronic claims with AlphaDent?
Yes. We
have a comprehensive program that allows you to send
pre-authorizations, dental and medical claims to the
insurance carriers and get quick responses in return.
14.
Where can I see the AlphaDent system?
We
are at the following shows this year:
CDA,
FNDC,
AAP,
and the ADA.
We
can also send out a Demo CD so you can see how powerful
and easy to use the system is.
Just give us a call and we’ll be happy to help.
15.
Does AlphaDent have references?
Yes,
please contact us for an office nearest you.
